top of page

Hello~Hello!

Overview Overview

Order Order

  • How to place an order? How to order?

  • How to change my order?

  • I missed the promotional offer after confirming my order. Can I still enjoy the relevant discount? Have I been able to enjoy the relevant discount if I missed the recent promotion offer after the order was confirmed?

  • I have successfully placed an order, but I haven't received a confirmation notification. What should I do? I have successfully placed an order but have not yet received a confirmation notice. What should I do?

  • I ordered several products, but only one arrived. Is it missing? I ordered several products at the same time, but only one was found at the time of receipt. Is it lost?

  • I would like to design my own unique bouquet. Who can I contact?

    • Products

  • What floral products can I purchase? What floral products can I buy?

  • What are your floral papers like? What is your wrapping paper?

  • How long can the bouquets last? Are they fresh? Can I pick the flowers a day early and use them the next day? How long can bouquet keep fresh? Can I take flowers one day earlier and use for the next day?

  • How do I save my flowers? How can I keep my flowers?

  • If I'm not satisfied with the flowers I received, can I change them? Is it possible to change the flower product after receiving it?

  • Does the flower basket have a tripod stand? Does the bouquet have a greeting card?

    • Delivery Details

  • Do you deliver to all locations? Will you deliver to all over the place?

  • How long does delivery generally take? How long does it take for shipping?

    • Returns and Exchanges

  • Is FaSunflower's product quality guaranteed?

    • Can't find your question?

  • Contact Us

    • Payment

  • How can I pay? How can I pay?

  • Do you accept credit card payments? Do you accept Credit / Debit Card?

  • How do I check the status of my order? How can I know my order status?

  • I paid by credit or debit card, so why did I receive a PayPal confirmation email?

    • Whatsapp
    messager
    bottom of page