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Order online quickly and easily. Enter coupon code: aga5 for $5 off. Free basic delivery service. Enjoy special offers for pre-order pickup
F&Q
Q. How do I change the order details?
A.
To change the style, delivery address, or shipping date and time, please contact us at least 48 hours before shipment and include your order number. To cancel an order, please contact us within 24 hours of placing the order.
Q.
I missed the promotional offer after confirming my order. Can I still enjoy the relevant discount?
A.
Please email the discount code and your order number to
within 5 days of order confirmation or before the promotion expiresthe promotion.
Q.
I have successfully placed an order online, but have not received a confirmation. What should I do?
A.
We will generally contact customers via WhatsApp or other means within 12 hours after receiving the order. Please confirm that the contact information and delivery information provided are correct. If you have not received a confirmation notification after 12 hours, please contact usimmediately.
Q.
I ordered several items, but the quantity I received was incorrect. Could something be missing?
A.
All our products are delivered by dedicated personnel and vehicles. If there is any missing item, please notify us immediately upon receipt. We will do our best to accommodate and resend the item. If you have any questions, please contactusContact.
Q.
I would like to design a unique bouquet. Can you customize it? I would like to design a unique bouquet. Can you customize it?
A.
We can create unique bouquets to suit each customer's needs. Please feel free to submit your design and place an order. Please note that while we strive to create floral arrangements that meet your needs, all flowers are unique and created by nature. Therefore, the finished bouquet may differ slightly from your desired design. This website has a wide variety of floral designs, and we believe there is definitely one that suits your taste. We strongly recommend customers to choose the designs available on this website! You will definitely not be disappointed.
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