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總覽 Overview

訂購​ Order

  • 如何下訂單？ How to order?

  • 如何更改訂單內容？ How to change my order?

  • 我在訂單確認後錯過了推廣優惠，我仍能享有相關的折扣嗎？ Have I been able to enjoy the relevant discount if I missed the recent promotion offer after the order was confirmed?

  • 我已經成功下了訂單，但仍未收到確認通知。怎麼辦？I have successfully placed an order but have not yet received a confirmation notice. What should I do?

  • 我同時訂購了數個產品，但收貨時只能找到一個。請問是否遺失了呢？I ordered several products at the same time, but only one can be found at the time of receipt. Is it lost?

  • 我想設計自己獨特的花束，我可以與誰聯絡？I would like to design my own unique bouquet, who can I contact

    • 產品 Product

  • 我可以購買哪些花藝產品呢？ What floral products can I buy?

  • 你們的花紙是怎樣的呢？What is your wrapping paper?

  • 花束可以保存多久？新鮮嗎？可提早一天取花然後在第二天使用嗎？How long can bouquet keep fresh? Can I take flowers one day earlier and use for the next day?

  • 怎樣保存我的鮮花？ How to keep my flowers?

  • 收到花品後如有不滿，可以更改嗎？ Is it possible to change the flower product after receiving?

  • 花籃有腳架和賀卡嗎？花束有心意卡嗎？Does the flower basket have a tripod stand? Does the bouquet have a greeting card?

    • 送貨詳情 Delivery

  • 你們會送貨到各地嗎？ Will you deliver to all over the place?

  • 一般送貨需時多久？ How long does it take for shipping?

    • 退貨和換貨

  • Fa Sunflower 的產品有品質保證嗎？ Is FaSunflower's product quality guaranteed?

    • 找不到你心目中的問題？
    Can't Find your Question?

  • 聯絡我們 Contact Us

    • 付款 Payment

  • 我可以如何付款呢？ How can I pay?

  • 你們接受以信用卡扣帳付款嗎？Do you accept Credit / Debit Card?

  • 我該如何檢查訂單狀態？ How can I know my order status?

  • 我以信用卡或扣賬卡付款的，為什麼我還會收到PayPal的確認信呢？

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